Business Phone System

Catherine Kearney Group Limited is seeking quotations from established business telecommunications providers capable of supplying and supporting a professional, scalable business telephone system for our organisation.

We are looking to partner with a reliable provider who can deliver a comprehensive cloud-based telephone solution, offering flexibility, excellent call quality, dependable service and the ability to support our business communications as we grow.

Required Telephone System Features

We are inviting proposals from providers who can supply the following:

• Softphones: Desktop and mobile applications enabling staff to make and receive business calls from multiple locations.
• Call Queues: Intelligent call distribution, queue management, hold music and waiting announcements.
• Auto Attendant: Automated greetings, menu options and call routing to the relevant departments or team members.
• 15 x 0300 Telephone Numbers: Provision of fifteen UK 0300 numbers, including details of number allocation, porting options where applicable and ongoing call charges.
• Call Recording: Secure call recording, playback, storage, retention controls and access management.
• Cloud-Based Management: An easy-to-use administration portal for managing users, telephone numbers, call flows and system settings.
• Reporting and Analytics: Call activity reports, missed-call tracking and performance monitoring.
• Ongoing Support: Technical assistance, fault resolution, system maintenance and service-level agreement options.

What We Would Like From Suppliers

Interested providers should submit a proposal outlining:

1. Your recommended telephone system and its key features.
2. Initial setup, installation and configuration costs.
3. Monthly subscription costs, including user licences and any minimum contract requirements.
4. Pricing for the 15 x 0300 numbers, including inbound and outbound call charges.
5. Call recording storage costs, retention options and data protection arrangements.
6. Contract length, cancellation terms and any additional charges.
7. Your technical support arrangements and service-level commitments.
8. Implementation timescales and details of any onboarding or training provided.

Interested in Supplying Catherine Kearney Group Limited?

We welcome proposals from telecommunications companies, hosted telephony providers, VoIP specialists and business communications suppliers who can deliver a competitive, reliable and professional solution.

If your organisation can meet these requirements, we would welcome the opportunity to review your proposal and discuss a potential supplier relationship.

Please submit your company details, product information and a full itemised quotation for consideration by Catherine Kearney Group Limited.

We look forward to hearing from providers who can help us establish a dependable, efficient and scalable business communications system.